Returns & Refunds Policy

At Goplus, we want you to be completely satisfied with your home and lifestyle purchases. If a product does not meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your Goplus account or contact our customer support team with your order number to start the return process.

• 2.
  Prepare the Package

  Carefully pack the item in its original packaging, ensuring all hardware, manuals, and accessories are included to qualify for a refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process your refund back to your original payment method within 5-7 business days.